1. Collection of Personal Information
We collect various types of information in order to provide and improve our services, process orders, and personalize your experience.
a. Information You Provide
- Name, address, email address, phone number (required for orders and customer service)
- Payment information (processed via secure third-party gateways; we do not store card details)
- Account credentials (if registering an account)
- Communications with us including support queries, reviews, or other messages.
b. Automatically Collected Information
- Device information (IP address, browser type, version, device identifiers, time zone)
- Website usage (pages viewed, products searched, referral URLs, site interactions)
- Cookies and similar technologies (used for login sessions, cart functionality, analytics, and personalized content)
2. Use of Personal Information
Your data is used for purposes that include but are not limited to:
- Fulfilling orders, shipping, processing payments, and providing customer support
- Sending order confirmations and updates
- Marketing communications (email, SMS, if consented)
- Analyzing site usage to optimize user experience
- Detecting and preventing fraud or unauthorized activities
- Complying with legal obligations.
3. Sharing of Personal Information
We share your personal data only as necessary:
- With service providers and partners (e.g., Shopify, Razorpay, couriers) as required for order processing, hosting, support, and analytics
- With advertising partners for marketing purposes, as permitted by law and your preferences
- When required by law, legal process, or to protect our rights
No personal information is sold or rented to third parties for their own marketing.
4. Cookies and Tracking Technologies
Our site uses cookies for:
- Essential website functionality (account login, cart management)
- Performance, analytics, and marketing activities
- Personalization and remembering user preferences
You may change your browser settings to block cookies but this may impact certain site features.
5. Data Security
We implement appropriate technical and organizational security measures:
- Secure server environments protected by firewalls and encryption (SSL)
- Payment data handled via secure, compliant payment processors
- Regular reviews of information security practices
However, no method of transmission or storage is 100% secure; use caution with your account details and passwords.
6. Your Rights and Choices
- Access, correct, or update your account and personal information via your profile or by contacting us
- Opt-out of promotional communications at any time using provided links or by contacting our support
- Request deletion of your personal data, subject to legal and contractual obligations
- Manage cookie preferences as described above
7. Children’s Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the “Effective Date” updated accordingly. Continued use of the site constitutes acceptance of the revised policy.
9. Contact Information & Grievance Officer
If you have any questions, concerns, or complaints about this Privacy Policy or your personal data, please contact:
Email:- aadyaemporium@gmail.com
We respond to all requests in accordance with applicable laws and within reasonable timelines.